The terms governing access to and use of the VelorisOS platform, the back-office software-as-a-service operated by Veloris Global Ltd.
These VelorisOS SaaS Terms (the “SaaS Terms”) govern access to and use of the VelorisOS platform (“VelorisOS”), the back-office software-as-a-service operated by Veloris Global Ltd at velorisos.com. By accessing VelorisOS, you (the “Customer”) agree to be bound by these SaaS Terms.
Access to VelorisOS is granted only to authorised users named in the Customer’s commercial agreement with Veloris. The Customer is responsible for maintaining the confidentiality of access credentials and for all activity conducted through its accounts.
The Customer may use VelorisOS solely for its own internal business purposes in connection with the management of payments infrastructure relationships, operator pipeline, compliance documentation and related operational workflows. The Customer may not (i) make VelorisOS available to any third party, (ii) resell, sublicense or rent VelorisOS, (iii) reverse-engineer, decompile or disassemble VelorisOS, (iv) circumvent any security or rate-limiting measure, or (v) use VelorisOS to develop a competing product.
The Customer retains all rights in data uploaded to or generated within VelorisOS (the “Customer Data”). The Customer grants Veloris a non-exclusive, royalty-free licence to process the Customer Data solely as necessary to provide VelorisOS and to perform Veloris’s obligations under these SaaS Terms. The Customer warrants that it has all rights necessary to provide the Customer Data to Veloris and that the Customer Data will not infringe any third-party right.
Veloris will use commercially reasonable efforts to make VelorisOS available continuously. Scheduled maintenance windows will be communicated in advance where reasonably possible. Veloris does not guarantee uninterrupted access and shall not be liable for downtime resulting from causes outside its reasonable control, including third-party infrastructure outages.
Veloris implements industry-standard technical and organisational measures designed to protect the confidentiality, integrity and availability of Customer Data, including encryption in transit and at rest, role-based access controls, structured audit logging and incident-response processes.
Each party shall treat all non-public information disclosed by the other in connection with VelorisOS as confidential. This obligation survives termination for five (5) years.
VelorisOS and all components thereof — including the software, design, content, trademarks and underlying architecture — are and remain the exclusive property of Veloris and its licensors. Nothing in these SaaS Terms transfers any intellectual-property right to the Customer except for the limited right of use expressly granted.
Fees for access to VelorisOS are set out in the Customer’s commercial agreement with Veloris. Unless otherwise stated, fees are payable in advance and are non-refundable.
Save in cases of fraud, gross negligence or wilful misconduct, neither party shall be liable for any indirect, consequential, special, punitive or exemplary damages arising out of or in connection with these SaaS Terms. Subject to the foregoing carve-outs, the aggregate liability of Veloris under these SaaS Terms shall not exceed the fees paid by the Customer to Veloris for VelorisOS during the twelve (12) months preceding the event giving rise to the claim.
These SaaS Terms remain in force until terminated in accordance with the Customer’s commercial agreement. Either party may terminate for material uncured breach by the other on thirty (30) days’ written notice.
These SaaS Terms are governed by the laws of the Republic of Cyprus, and the parties submit to the exclusive jurisdiction of the courts of Nicosia, Cyprus.